Privacy Policy
This privacy policy describes how Palmdale Mobile EV Charging collects, uses, and protects information when you use our website or request our services.
Information We Collect
When you submit a service request or inquiry through our website, we collect the information you provide, which may include:
- Name and contact information (phone number, email address)
- Vehicle information (make, model, year)
- Location information (address, cross streets, GPS coordinates if you choose to share)
- Battery status or range information
- Business or fleet details (for fleet inquiries)
How We Use Your Information
We use the information you provide solely to:
- Coordinate and dispatch mobile EV charging service to your location
- Contact you to confirm service details, pricing, and availability
- Respond to fleet and business inquiries
- Improve our service operations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your information may be shared with the EEE Rescue™ network dispatch system for the purpose of coordinating your service request.
Data Retention
We retain service request information for operational and record-keeping purposes. Contact us if you wish to request deletion of your information.
Website Analytics
Our website may use standard analytics tools to understand site usage and improve our service. These tools may collect anonymized information about your visit such as pages viewed and time spent on the site.
Location Data
If you use the "Use My Location" feature on our request form, your browser will ask for permission before sharing your GPS coordinates. This is entirely optional and you can always enter your location manually instead. Location data is used only to help dispatch our operator to you.
Contact
If you have questions about this privacy policy or how we handle your information, please contact us by calling 916-826-9410.
This policy may be updated from time to time. Any changes will be posted on this page.